About Us

Specialised Force have set the benchmark for product and equipment, providing customers with award winning support across the Power and Energy, Rail, Mining, Construction, Transport and Electrical sectors. We know that our success is the result of talented people working to achieve amazing results and as we look to the future, we are focused on harnessing the best talent to join our business.

An exciting opportunity has arisen for an experienced Internal Technical Salesperson to join our highly dedicated team in our Perth office based in Willetton. Ideally, we are looking for a young person with knowledge or experience in the Mining, Electrical and related sectors.

About the role

Responsibilities:

Manage inbound/outbound calls, emails and enquiries to convert sales and deliver great customer service

• Proactivity grow your pipeline (new customers, campaigns, follow-ups)

• Process quotes and orders accurately in Mopro system

• Build strong customer relationships while managing pricing, margin, and overall customer experience

• Driving sales and generating new business leads through proactive outbound calling

• Providing technical advice and support to customers over the phone

• Effectively planning and managing time to ensure maximum results are achieved

• Supporting external sales staff in developing and converting business/sales opportunities

• Successfully meeting sales targets and KPIs.

• Receiving, picking, packing and despatching of goods

About You

This role is ideal for a team player with a background in customer service across trade and services or electrical who are eager to grow and succeed, if you come with a customer services skills and interested in Hydraulics, we are able to train you our products and services.

The ideal candidate with have:

• A minimum of 2 years sales experience in customer service/sales including inbound/outbound calls

• Permanent Australian residency

• Proficient in English language

• Strong client liaison and relationship building skills

• Well-developed communication and negotiation skills (written & verbal)

• High attention to detail and accuracy

• An excellent phone manner and computer skills

• Ability to multitask and prioritise in a fast paced environment

• Proficient in Microsoft Office, CRM, and ERP systems, with a strong willingness to learn and grow

• Technical sales experience in hydraulic, electrical or mechanical industry experience preferred; however, training will be provided

Why Join US?

• An opportunity to join an established & respected national company

• Full training package provided and continued development

• Supportive team culture in close knit branch environment

• Great work – life balance Monday – Friday business hours

• Get recognised and rewarded through our ELEVATE platform

• Support your wellbeing with WHEREFIT discounts and our Employee Assistance Program (UPRISE

How to Apply

If you’d like to join a winning team and a company with a fantastic culture and room for growth and development, please apply now.

Click on Apply Now and submit your resume and cover letter.